Frequently Asked Questions

Learn more about services, policies, accessibility, and what to expect during your visit.

Session info

  • Your appointment includes time for intake, treatment, and any follow-up discussion.

    We will begin by reviewing your health history, discussing your current concerns, and creating a treatment plan based on your goals, comfort level, and individual needs. 

    Depending on the type of bodywork being provided, you may remain fully clothed, partially undressed, or undressed to your comfort level.

    Your comfort, consent, and feedback are important throughout the session, and adjustments can be made at any time.

    At the end of your session, there will be time for questions, self-care suggestions, and follow-up recommendations when appropriate.

  • Clients are encouraged to wear comfortable, non-restrictive clothing. You may remain clothed during the session, with work performed only on areas where consent is provided.

  • No—you do not have to be undressed for the session. I can easily adapt to work through clothing, and I will only work on areas where you have given consent. Your comfort and modesty are always respected.

  • You will be draped in accordance with professional standards WAC 246-830-560.

    After discussing your preferences, adjustments can be made to support your comfort, warmth, and modesty. You are always welcome to remain clothed, and I am happy to adapt my work accordingly. I will only work on areas where you have given consent.

  • No. Disrobing is not required for all services and depends on the modality being provided.

    If disrobing is appropriate for your session, you may undress to your level of comfort. I will always leave the room to provide privacy while you change and get settled on the table. 

  • In most sessions I do not use oils or lotions.

    However, a small amount of Unscented CBD Massage Cream, CBD Massage Oil, or CBD Facial Oil may be used during certain therapeutic modalities, including myofascial release, relaxation massage, and breast massage, or when needed to improve skin comfort and reduce friction.

    Please let me know if you have allergies, sensitivities, or product preferences.

Payment

  • Accepted forms of payment include credit cards, debit cards, cash, and checks.

    A valid credit or debit card is required to reserve your appointment through the Jane App and will be securely stored on file. Unless otherwise requested, your card will only be charged for late cancellations, missed appointments, or outstanding balances in accordance with the cancellation policy.

    You are welcome to pay in person with cash, check, or another accepted form of payment at the time of your appointment.

  • I am not able to accept insurance at this time.

  • Yes, I do. Click here if you’d like to purchase a Format Bodywork Gift card. 

Policies

  • Please provide at least 24 hours notice if you need to cancel or reschedule your service.

    As outlined in Jane, appointments canceled with less than 24 hours' notice will be charged 50% of the scheduled service fee.

    Missed appointments (no-shows) will be charged 100% of the scheduled service fee.

    I understand that life happens. If illness or unexpected circumstances arise, please reach out as soon as possible so we can discuss a solution. Exceptions may be considered on a case-by-case basis.

    Thank you for respecting the time and energy reserved for your care. This policy helps ensure availability and fairness for all clients.

  • If you arrive late, your appointment may need to be shortened to avoid delaying other clients.

    If you think you’ll be late, please contact me as soon as possible. The more notice I have, the more options I may be able to offer.

Health, Safety & Accessibility

  • Please do not attend your appointment if you are experiencing:

    • A fever

    • A contagious illness

    • An acute infection

    • Vomiting or diarrhea

    • Flu-like symptoms

    • Any signs that you may be sick

    Certain medical conditions, infections, injuries, or recent surgeries may require modifications to treatment, or postponement of your session. Depending on your situation,  I may request written clearance from your healthcare provider before treatment.

    If you are unsure whether it is appropriate to receive treatment, please contact me before attending or scheduling your appointment.

  • Please wait at least 14 days after receiving Botox, Dysport, dermal fillers, or other cosmetic injectables before scheduling massage or manual lymphatic drainage in the treated area.

    Please inform me of any recent cosmetic injections and the areas involved so that your session can be planned appropriately.

    If you are unsure whether it is appropriate to receive bodywork, please contact me before your appointment.

  • Hand sanitizer is readily available throughout the treatment space. Proper hand hygiene is encouraged as part of maintaining a clean and safe environment.

    The treatment room is thoroughly cleaned and disinfected between each client in accordance with WAC 246-830-500.

  • A dedicated air filtration system operates continuously to help maintain clean air circulation throughout the treatment space.

  • Masking is optional. If you would prefer that I wear a mask during your session, I am happy to do so. Masks are also available for clients who would like one. Your comfort and peace of mind are always a priority.

  • I currently see clients aged 10 and up.

    To ensure a comfortable and supportive experience, sessions for individuals under the age of 18 are limited to 30 minutes or 1 hour.

    A parent or legal guardian must provide signed consent prior to treatment.

    Please book the Youth Session for this service. 

  • Yes, I welcome neurodivergent clients and those with sensory or communication differences. You are not expected to mask, perform, or explain yourself. You’re free to stim, be quiet, avoid eye contact, ask direct questions, or communicate however feels natural.

    Sessions are flexible and can be adjusted to your needs—lighting, sound, compression blankets, pacing, and conversation are always collaborative. Please share your preferences or boundaries at any time.

    If there’s anything that would help you feel safer or more comfortable, please let me know. Your comfort and autonomy are my priority.

  • Yes. I warmly welcome LGBTQIA+ clients and strive to create a safe, affirming space for all gender identities, expressions, and sexual orientations.

    Please let me know what I can do to make your session more comfortable or supportive.

    Your comfort and autonomy are my priority.

  • Yes. I welcome and strive to accommodate clients of all body sizes.  

    My practice is body-neutral, and I work with people across a wide range of body shapes, sizes, abilities, and life experiences. Treatment is centered on your goals, comfort, and well-being—not on changing your body.

    If you have questions about positioning, accessibility, or specific accommodations, please feel free to reach out before your appointment.

  • I have a multi-purpose treatment table with ADA Title III–compliant low height.

    It accommodates up to 600 pounds and is 32 inches wide.

    My treatment table also includes optional armrest supports that create a wider treatment surface, extending the table width to 40 inches.

    The treatment table also features an electronically adjustable chest comfort system that adapts to different body shapes, helping reduce pressure and improve comfort while lying face down.

    • The building has a ramp connecting to the pedestrian sidewalk, designated accessible parking, and step-free access to the office.

    • My adjustable treatment table lowers to an ADA Title III–compliant height to support accessibility and ease of transfer.

    • My table supports up to 600 pounds.

    • The treatment table also features an electronically adjustable chest comfort system that adapts to different body shapes, helping reduce pressure and improve comfort while lying face down.

    • The building also has a restroom with a larger stall to accommodate a variety of access needs.

    If you have questions about accessibility, mobility needs, transfers, positioning, or other accommodations, please feel free to contact me before your appointment.

  • Yes. Restrooms are available within the building. While the building does not have a designated gender-neutral restroom, you are welcome to use the restroom that best aligns with your identity and comfort.

  • Parking is available off Central Way. Format Bodywork is located inside the McCracken Chiropractic and Wellness Center building.

    Please park in the areas reserved for McCracken Chiropractic.

    Free 2-hour street parking is also available on Central Way.

Manual Lymphatic Drainage

  • Lymphatic drainage is an incredibly gentle, relaxing and rhythmic hands-on technique that supports the movement of lymph throughout the body.

    Lymphatic drainage may support: 

    • Lymphatic circulation and fluid movement

    • Reduced swelling and tissue congestion

    • Pre-surgery preparation

    • Post-surgical recovery

    • Tissue mobility and comfort

    • Relief from feelings of heaviness or fullness associated with fluid retention

    • Healing and recovery following injury or surgery

    • Promotion of relaxation and nervous system regulation

    • Comfort associated with chronic inflammation

    • Sessions are individualized based on your individual needs, goals, and stage of healing.

  • Manual Lymphatic Drainage is a gentle and supportive therapy, but there are certain conditions where it may not be appropriate or may require medical clearance.

    Absolute Contraindications include:

    Acute infections including fever or active illness

    Serious circulatory problems such as active blood clots or untreated deep vein thrombosis

    Major cardiac issues including unmanaged or congestive heart failure

    Active hemorrhaging

    Acute anuria kidney failure or severely impaired kidney function

    Active or untreated malignant conditions

    Your safety is always my first priority.

    If you have a complex medical history, are currently under medical care, or are unsure whether MLD is appropriate for you, I encourage you to consult with your healthcare provider before booking. I’m also happy to discuss your concerns to help determine whether this work is a safe and supportive option for you.

  • Yes. Manual lymphatic drainage may support both pre-operative and post-operative care by encouraging lymphatic flow, reducing fluid congestion, and supporting tissue mobility and comfort. 

    Pre-operatively, some clients seek treatment to help prepare tissues and support lymphatic circulation. 

    Post-operatively, it may help support swelling (edema), comfort, and recovery during the healing process. Clients may seek this work following cosmetic surgery, mastectomy, reconstructive procedures, orthopedic surgery, or injury recovery.

    Treatments are always adapted to the stage of healing and provided within appropriate post-surgical guidelines. In some cases, I may request written clearance from your healthcare provider before treatment depending on the procedure, timing, or individual health considerations.

  • Manual lymphatic drainage is commonly sought before and after cosmetic and reconstructive procedures, including:

    • Breast augmentation, reduction, reconstruction, or explant surgery

    • Facelift or other facial cosmetic procedures

    • Liposuction

    • Tummy tuck (abdominoplasty)

    • Brazilian butt lift (BBL), including BBL reduction or removal procedures

    • Body contouring procedures

    • Orthopedic or reconstructive surgeries

    Treatments are always adapted to the stage of healing and provided within appropriate post-surgical guidelines. In some cases,  I may request written clearance from your healthcare provider before treatment depending on the procedure, timing, or individual health considerations.

  • At this time, I am not working with those who have been diagnosed with lymphedema. 

    Individuals with lymphedema often require specialized management and care from a certified lymphedema therapist (CLT). 

    I do offer manual lymphatic drainage for post-surgical swelling, lymphatic support, tissue mobility, and general wellness within my scope of practice.

Prenatal & Postpartum

  • In most cases, a medical release is not required for prenatal or postpartum bodywork. However, if you have a high-risk pregnancy, certain medical conditions, pregnancy-related complications, or other elevated-risk factors, I may request written clearance from your healthcare provider before treatment.

    If you are unsure whether a medical release may be needed, please contact me before scheduling. Your health history and current condition will be reviewed to help ensure that treatment is safe and appropriate for your individual needs.

  • In many cases, yes. Bodywork during the first trimester may be appropriate based on your health history, current symptoms, and any medical considerations.  

    Pregnancy bodywork is adapted to your individual needs and comfort level, with attention to positioning, pressure, and treatment goals. If you have a high-risk pregnancy, certain medical conditions, pregnancy-related complications, or other elevated-risk factors, I may request written clearance from your healthcare provider before treatment.

    If you have questions about whether bodywork is appropriate for you during the first trimester, please contact me before scheduling.

  • In many cases, bodywork can be received shortly after birth, depending on your comfort level, recovery, and any medical considerations. Some individuals choose to receive gentle postpartum bodywork within the first few days or weeks after delivery, while others prefer to wait longer.

    If you experienced a cesarean birth, significant complications, or have concerns about your recovery, I may request written clearance from your healthcare provider before treatment.

    Every postpartum experience is unique. Sessions are adapted to your stage of recovery, comfort level, and individual needs.

  • Yes. Manual lymphatic drainage may be appropriate during pregnancy and the postpartum period and can help support healthy lymphatic flow and address pregnancy-related swelling. Treatment is always provided with consideration for your health history, stage of pregnancy or recovery, and any medical concerns.

    If you have a high-risk pregnancy, certain medical conditions, pregnancy-related complications, or other elevated-risk factors, I may request written clearance from your healthcare provider before treatment.

  • Pregnancy bodywork is performed in positions that are both comfortable and supportive for your changing body. I use an adjustable table, as well as a variety of cushions and bolsters, to help you relax comfortably in either a semi-reclined or side-lying position.

    Semi-reclined positioning: work is provided in a gently elevated position that provides comfortable support and allows you to rest without lying flat on your back.

    Side-lying positioning: This positioning during pregnancy promotes comfort and supports the body's changing structure.

    Positioning is always based on your stage of pregnancy, comfort level, and any medical considerations.

  • No. Gentle, appropriate work on the feet is generally considered safe during a healthy pregnancy and is commonly included in prenatal massage and bodywork sessions.

Therapeutic Breast Massage

  • The breasts are glandular structures integrated with the muscular and fascial tissues of the the chest, shoulder girdle, upper back, and neck, as well as lymphatics of the cervical (neck), axillary (armpit), and chest regions. 

    Therapeutic breast massage may benefit individuals seeking support with:

    • Chest, shoulder, and neck tension

    • Postural strain

    • Scar tissue mobility, including after mastectomy or reconstructive surgery 

    • Lymphatic flow and drainage 

    • Breast discomfort related to fibrocystic or dense breast tissue

    • Cyclical breast swelling

    • Breastfeeding and/or postpartum changes, including breast comfort or lactation related tension

    • Greater comfort, awareness, and connection within the body

    Therapeutic breast massage sessions are individualized and may incorporate gentle myofascial and/or lymphatic drainage techniques. Sessions are always individualized and guided by comfort, consent, and your personal goals.

  • Treatment begins with a conversation about your goals, health history, comfort level, and informed consent.

    During the session, treatment may include the chest, breast tissue, ribcage, shoulders, and related structures based on your needs and comfort level. Therapeutic breast massage sessions are individualized and may incorporate gentle myofascial and/or lymphatic drainage techniques. Only the area currently being treated will be uncovered, while the rest of the body remains appropriately draped throughout the session.

    You will always have the opportunity to ask questions, discuss boundaries, and decide what feels appropriate for you.

    You are welcome to pause, adjust, or stop treatment at any time.

  • Yes. Washington State allows licensed massage therapists with appropriate specialized training to provide therapeutic breast massage within their scope of practice. Informed consent, professional draping, and clear therapeutic boundaries are required under WAC 246-830-555.

  • Yes. Therapeutic breast massage is inclusive of all genders, body types, and lived experiences.

    Treatment is offered with respect, professionalism, and attention to individual comfort and personal boundaries throughout the session. 

  • Yes. Professional draping and privacy are always maintained throughout the session.

    Only the area currently being treated will be uncovered, while the rest of the body remains appropriately draped throughout the session.

    Depending on your comfort level, treatment can be provided with direct skin contact or through loose, or thin clothing. 

    You are welcome to pause, adjust, or stop treatment at any time.

  • You may change your mind at any time. Consent can be adjusted, paused, or withdrawn at any point, for any reason, and without explanation. Your boundaries will always be respected. 

    Therapeutic breast massage is approached slowly, professionally, and without pressure. Many people experience vulnerability, sensitivity, or emotional tension in the chest and breast area. Your comfort, pace, and sense of safety guide the work.

    You are encouraged to communicate any medical history, surgeries, sensitivities, concerns, or boundaries that feel important to your care. 

Intraoral Treatment

  • Intraoral work is a specialized manual therapy performed with gloved contact inside the mouth to address the muscles and soft tissues of the jaw, as well as surrounding structures of the head and neck.

    You are encouraged to communicate any medical history, surgeries, sensitivities, concerns, or boundaries that feel important to your care.

    • TMJ dysfunction or jaw pain

    • Jaw tension, clenching or teeth grinding

    • Restricted jaw mobility, including clicking or popping in the TMJ 

    • Headaches or migraines

    • Face, throat and neck tension 

    • Tongue mobility restrictions, including tongue-tie (ankyloglossia), with assessment and support before or after frenectomy/frenuloplasty procedures (when appropriate and cleared)

    • Ear congestion and/or tinnitus 

    • Sinus pressure or congestion

    • Post-dental or orthodontic procedures (when appropriate and cleared)

  • Yes. Intraoral massage may be performed by licensed massage therapists in Washington State who have completed appropriate advanced training and hold the required state endorsement. I hold an intraoral endorsement on my Washington State Massage Therapist license in accordance with WAC 246-830-490 and RCW 18.108.250.

    Treatment is always performed with informed consent, gloves, and clear professional boundaries. Clients may choose external-only (outside of the mouth) work at any time.

  • You may change your mind at any time. You are always in control of your care. Consent can be adjusted, paused, or withdrawn at any point, for any reason, and without explanation. Your boundaries will always be respected. 

    You may also choose external-only (outside of the mouth) work at any time.

Craniosacral Work

  • Craniosacral work is a gentle, hands-on approach that works with the body's tissues, fluids, and nervous system. Using light touch, it helps identify and address patterns of tension that may contribute to discomfort, stress, or restricted movement.

    While rooted in osteopathic principles, craniosacral work also recognizes the connection between our physical, emotional, and lived experiences. Many clients seek this work to support relaxation, recovery from injury, pain management, nervous system regulation, and greater body awareness.

    Although gentle in nature, craniosacral work can be a powerful addition to a person's healing process and is intended to support the body's inner capacity for healing.

  • People seek craniosacral work for a variety of reasons, including:

    • Stress, overwhelm, and nervous system dysregulation

    • Headaches and migraines

    • Jaw tension and TMJ dysfunction

    • Neck, shoulder, and back pain

    • Concussion recovery support

    • Whiplash and accident-related injuries

    • Chronic pain patterns

    • Sleep difficulties

    • Pregnancy and postpartum support

    • Emotional stress held within the body

    • A desire for greater body awareness, relaxation, and overall well-being

    Craniosacral work can also be a helpful complement to physical therapy, chiropractic care, massage therapy, counseling, and other healthcare approaches. For many people, it becomes an important piece of the puzzle in their healing process.